Retail Security Officer - 4-on/4-off, Customer-Focused

OCS; Bellshill; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Award-Winning Employer

Digital Learning

Retail Perks

Professional Growth

Flexible Pay

Job summary

OCS UK & Ireland is recruiting a Retail Security Officer to protect customers, staff and stock in a busy retail environment. You will deter crime, deliver good customer service and respond to incidents with vigilance on a 4 on 4 off shift pattern.

You must hold a valid SIA Licence, be eligible for DBS and BS7858 clearance, and have strong observational and communication skills. You will work closely with store teams to maintain a safe shopping environment.

Qualifications

• Must have the Right to Work in the UK and the ability to obtain DBS and BS7858 security clearance.
• Valid SIA Licence (Door Supervisor or Security Guarding) and relevant security experience.
• Strong observational skills with the ability to identify suspicious behaviour.

Responsibilities

• Maintain a visible security presence to deter theft and anti-social behaviour.
• Patrol the store and monitor CCTV for suspicious activity.
• Respond to alarms and incidents, escalating as required.
• Conduct searches in line with procedures when necessary.
• Complete accurate incident and observation reports.
• Support store management and colleagues on security matters.

Skills

Observation skills

Customer service mindset

Excellent communication

Tools

SIA Licence

DBS clearance

BS7858 procedures

Job description

OCS UK & Ireland is recruiting a Retail Security Officer to protect customers, staff and stock in a busy retail environment. You will deter crime, deliver good customer service and respond to incidents with vigilance on a 4 on 4 off shift pattern.

You must hold a valid SIA Licence, be eligible for DBS and BS7858 clearance, and have strong observational and communication skills. You will work closely with store teams to maintain a safe shopping environment.