Retail Security Officer

Mitie; Ovingdean; On-site; GBP 40,000 - 60,000; Full time

Job summary

A national security solutions provider is seeking a Retail Security Officer in Ovingdean. The role involves delivering exceptional customer service while ensuring a safe shopping environment. The candidate should ideally hold a current SIA licence, with training available for those who do not. Responsibilities include conducting store patrols and utilizing CCTV systems to deter crime. Contracted hours with benefits such as annual leave, pension, and a comprehensive training programme are included.

Benefits

Annual leave

Pension and Life insurance

Free uniform

Comprehensive induction and training

Access to financial services and discounts

Progression opportunities

Qualifications

• Previous experience in a security role is advantageous.
• Ability to conduct patrols and utilize CCTV effectively.
• Must have a full 5-year checkable employment/education history.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV to support the reduction of crime.
• Liaise with management and police as required.

Skills

Customer service

CCTV operation

Conflict resolution

Education

SIA licence or SIA Certificates

Job description

Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).

Pay and hours

Pay rate: £12.60

Various shifts (to be discussed at interview)

Hours available at store are 54 over 6 days — this will include weekend working. Own transport is an advantage unless you are nearby.

Vetting

It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.

Responsibilities

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid