Retail Security Officer

Kingdom Services Group Ltd; Northallerton; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Colleague CARE

Employee discounts

Career progression

Training & development

Referral bonus

Recognition programs

Social Value Days

Award-winning team

Job summary

Kingdom Group is recruiting for a Retail Security Officer at Tesco Northallerton East Road. You will provide a highly visible security presence, deter theft and deliver excellent customer service within the store.

The role is permanent, 24-32 hours per week, with shifts on Wednesday through Sunday and late afternoon/evening hours. An SIA licence is essential, and prior retail security experience is preferred.

Qualifications

• A valid SIA Licence is essential for this role.
• Retail security experience is preferred.
• Excellent communication and customer service skills.
• Professional, reliable, and confident when dealing with the public.

Responsibilities

• Maintain a professional and visible security presence within the store.
• Deter theft, anti-social behaviour, and other security-related incidents.
• Conduct regular patrols of the store and surrounding areas.
• Respond to incidents professionally and in line with company procedures.
• Deliver excellent customer service to customers and colleagues.
• Complete accurate incident reports and relevant documentation.
• Support store management with loss prevention initiatives.
• Maintain a safe, secure, and welcoming environment at all times.

Skills

SIA Licence

Retail Security Experience

Communication skills

Customer service

Job description

About The Role

Kingdom Group is recruiting for a professional, reliable, and customer-focused

Location: Tesco Northallerton East Road

Pay Rate: £13.47 per hour

Hours: 24-32 hours per week

Contract: Permanent

Kingdom Group is recruiting for a professional, reliable, and customer-focused Retail Security Officer to join our team at Tesco Northallerton East Road. We are seeking an experienced Security Officer who can provide a highly visible security presence within the store, helping to maintain a safe and secure environment for customers, colleagues, and visitors. The successful candidate will be professional, approachable, and confident in dealing with a variety of situations while delivering excellent customer service at all times.

Shift Pattern

• 24-32 Hours Per Week
• Wednesday - Sunday
• Wednesday to Saturday: 16:00 - 00:00
• Sunday: 10:00 - 16:00
• 5-6 Days Per Week

Key Responsibilities

• Maintain a professional and visible security presence within the store.
• Deter theft, anti-social behaviour, and other security-related incidents.
• Conduct regular patrols of the store and surrounding areas.
• Respond to incidents professionally and in line with company procedures.
• Deliver excellent customer service to customers and colleagues.
• Complete accurate incident reports and relevant documentation.
• Support store management with loss prevention initiatives.
• Maintain a safe, secure, and welcoming environment at all times.

Skills And Experience Required

A valid SIA Licence is essential for this role. Previous retail security experience is preferred, along with excellent communication and customer service skills. Candidates must be professional, reliable, and confident when dealing with members of the public. The ideal applicant will possess strong observational skills, excellent attention to detail, good timekeeping, and the ability to remain calm and professional under pressure whilst working both independently and as part of a team.

Why Join Kingdom?

• Colleague CARE platform and wellbeing support.
• Employee discounts and reward schemes.
• Career progression opportunities.
• Ongoing training and development.
• Referral bonus scheme.
• Recognition and reward programmes.
• Paid Social Value Days.
• Supportive team environment within an award-winning organisation.