Retail Security Officer

Kingdom Services Group; Bishop Auckland; On-site; GBP 37,195,000 - 41,328,000; Full time

Benefits offered by this job

Earn Early Wages

Weekly Recognition

CARE Platform

Career Progression

Referral Bonus

Social Value Days

Training & Development

Job summary

Kingdom Group, a trusted partner to Tesco, is seeking a professional Retail Security Officer to join our team at Tesco Bishop Auckland. You will help maintain a safe shopping environment and deter theft while delivering excellent customer service.

The role requires a valid SIA licence, a full 5-year work history, and a reliable, confident approach. You will patrol, respond to incidents, and support colleagues across the store.

Qualifications

• Valid SIA Licence required.
• Full 5-year checkable work history.
• Strong communication and customer service skills.
• Professional, reliable, and confident approach.
• Flexible approach to hours and duties.

Responsibilities

• Conduct regular patrols of the store.
• Act as a visible deterrent to theft.
• Monitor incidents and respond appropriately.
• Complete accurate incident reports.
• Provide excellent customer service.
• Support store management as required.

Skills

SIA Licence

Communication

Customer service

Reliability

Flexibility

Job description

Retail Security Officer - Tesco Partnership

Location: Tesco Bishop Auckland, DL14 9AB
Pay: £13.47 per hour
Hours: 40 Hours Per Week
Shift Pattern: Monday to Sunday (5 Days Per Week)
Shift Time: 16:00 - 00:00

Requirements:
Valid SIA Licence Required

About the Role

Kingdom Group, a trusted partner to Tesco, is looking for a professional and reliable Retail Security Officer to join our team at Tesco Bishop Auckland.

You will play a vital role in maintaining a safe and secure environment for customers, colleagues, and store assets while delivering excellent customer service and acting as a visible security presence throughout the store.

This is an excellent opportunity for a motivated individual who takes pride in delivering a professional security service and enjoys working in a customer-facing environment.

Key Responsibilities

• Conduct regular patrols throughout the store
• Act as a visible deterrent to theft and anti-social behaviour
• Monitor and respond appropriately to incidents and emergencies
• Complete accurate reports and maintain incident records
• Support store management and colleagues as required
• Deliver excellent customer service and assist customers when needed
• Protect customers, colleagues, and company assets
• Challenge suspicious behaviour in a professional manner
• Ensure all health and safety procedures are followed

What We're Looking For

• Valid SIA Licence
• Full 5-year checkable work history
• Strong communication and customer service skills
• Professional, reliable, and confident approach
• Good attention to detail and sound judgement
• Ability to remain calm under pressure
• Previous security experience desirable but not essential
• Strong commitment to safety and customer service
• A flexible approach to working hours and duties

Shift Information

• 40 Hours Per Week
• Monday to Sunday
• 5 Days Per Week
• Shift Time: 16:00 - 00:00
• Permanent position
• Opportunities for additional hours based on business needs

Why Join Kingdom?

• Earn Early - access your wages when you need them
• Weekly Recognition - colleague rewards and appreciation
• Colleague CARE Platform - wellbeing support, discounts, and perks
• Career Progression - clear development opportunities
• Referral Bonus Scheme - earn rewards for recommending others
• Paid Social Value Days - support your local community
• Award-Winning Team - work within a supportive and professional environment
• Ongoing training and development opportunities

Additional Information

• Full five-year employment history will be required
• Contract of employment provided directly by Kingdom
• Pay is provided monthly
• Full uniform provided
• Ongoing training and support available
• Immediate start available for the right candidate