Store Manager

Barnardo's; Aberdeen City; Presencial; GBP 23.000 - 28.000; Jornada completa

Descripción de la vacante

Barnardo's invites applications for a Store Manager based in Aberdeen. You will lead a team to maximise store sales and profits, raise funds for Barnardo's services, and ensure a high standard of customer service.

The role is 35 hours per week and on-site at Aberdeen, with responsibilities spanning stock management, promotions, and staff development. The successful candidate will have fashion industry experience, proven team leadership, and the ability to work with volunteers and staff to

Formación

• Experience in fashion industry.
• Experience managing a team in a customer service environment.
• Flexible approach to working hours including weekends and holidays as required.
• Ability to interact with customers face-to-face to drive sales.
• Experience working to budgets and targets.
• Experience recruiting, training and developing a team.
• Proven ability to meet targets and KPIs.
• Experience with IT systems, admin and numbers.

Responsabilidades

• Manage day-to-day store operations and lead a team of staff and volunteers.
• Ensure high standards of customer service and stock presentation.
• Implement promotions as directed by Head Office or Area Manager.
• Maintain stock availability and security procedures.
• Provide training and development reviews for staff.
• Recruit and onboard volunteers to meet store objectives.
• Safeguard cash handling and store security per manuals.

Conocimientos

Fashion industry experience

Team management

Customer service focus

Budgets and targets

Volunteer recruitment

Herramientas

IT systems

Descripción del empleo

We have an exciting opportunity for a passionate Store Manager to join our Worksop Barnardo's on a full-time basis.

As a Store Manager you will manage the day to day running leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.

Location: The successful post holder will be based at Unit 3, Centrepoint Retail Park, Berryden Road, Aberdeen, AB25 3SQ

Working Pattern: 35 hours per week.

Please note the role will include moving high volumes of stock on a daily basis.

Some but not all key responsibilities are:

Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.

Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.

Implement promotions in the Store as directed by Head Office or your Area Business Manager.

Maintain a high standard of presentation, both in the windows and the interior of the Store.

Ensure there is adequate stock available on the shop floor, at all times, on all key lines.

Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.

Create an organised and pleasant working environment for staff and volunteers.

Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.

Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.

Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.

Idea Candidates Must Haves:

Demonstrate experience of working in a fashion industry.

Experience of managing a team in a customer service environment.

Flexible approach to working hours and days including working Saturdays, Sundays and Bank Holidays as appropriate and when required. Also assisting in area team, including cover at other Stores, if necessary.

Ability to liaise and respond to a variety of people from varying backgrounds.

Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.

Evidence of experience of working to budgets and targets.

Evidence of recruiting, training and developing a team.

Proven experience of meeting targets and KPI's.

Experience of working with IT systems, admin and figures.

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application. If you require a reasonable adjustment as part of the recruitment process, please let us know and we will discuss appropriate arrangements with you.

Able to plan, organise, prioritise, delegate and review varying work ofvolunteers/paid staff. Able to attract, recruit, train, develop and appraise a team ofvolunteers/paid staff, to fully participate in the daily activities andpromotions of the Store. Able to persuade and influence through negotiation, staff/volunteers onhow to develop good retail fashion practice. Able to interpret, implement and advise on procedural guidance fromline management and to issue appropriate instructions and advice tostaff/ volunteers to manage the Store.

Proud member of the Disability Confident employer scheme

Store Manager

Company: Barnardo's Salary: from £25,480 a year Hours: Full-time Location: Aberdeen, AB25 3SQ Working pattern: On-site Job type: Permanent Posting date: 12 Nov 2026 Closing date: 22 Nov 2026

Summary

We have an exciting opportunity for a passionate Store Manager to join our Worksop Barnardo's on a full-time basis.

As a Store Manager you will manage the day to day running leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.

Location: The successful post holder will be based at Unit 3, Centrepoint Retail Park, Berryden Road, Aberdeen, AB25 3SQ

Working Pattern: 35 hours per week.

Please note the role will include moving high volumes of stock on a daily basis.

Some but not all key responsibilities are:

Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.

Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.

Implement promotions in the Store as directed by Head Office or your Area Business Manager.

Maintain a high standard of presentation, both in the windows and the interior of the Store.

Ensure there is adequate stock available on the shop floor, at all times, on all key lines.

Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.

Create an organised and pleasant working environment for staff and volunteers.

Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.

Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.

Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.

Idea Candidates Must Haves:

Demonstrate experience of working in a fashion industry.

Experience of managing a team in a customer service environment.

Flexible approach to working hours and days including working Saturdays, Sundays and Bank Holidays as appropriate and when required. Also assisting in area team, including cover at other Stores, if necessary.

Ability to liaise and respond to a variety of people from varying backgrounds.

Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.

Evidence of experience of working to budgets and targets.

Evidence of recruiting, training and developing a team.

Proven experience of meeting targets and KPI's.

Experience of working with IT systems, admin and figures.

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application. If you require a reasonable adjustment as part of the recruitment process, please let us know and we will discuss appropriate arrangements with you.

Essential requirements

Able to plan, organise, prioritise, delegate and review varying work ofvolunteers/paid staff. Able to attract, recruit, train, develop and appraise a team ofvolunteers/paid staff, to fully participate in the daily activities andpromotions of the Store. Able to persuade and influence through negotiation, staff/volunteers onhow to develop good retail fashion practice. Able to interpret, implement and advise on procedural guidance fromline management and to issue appropriate instructions and advice tostaff/ volunteers to manage the Store.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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