Retail Sales Manager

Vindis Group Ltd.; Northampton; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Employee Car Scheme

Birthday off with Paid Birthday Leave

Flexible bonus scheme

Job summary

Vindis Group Ltd. in Northampton is seeking an experienced Retail Sales Manager to lead the sales team at Northampton Audi. The role focuses on transactional leadership, driving targets, and maintaining high customer service standards.

You will oversee Sales Executives, develop product knowledge, and champion the Audi brand to sustain customer commitment. A UK driving licence and prior franchised dealer experience are essential.

Qualifications

• Excellent communication and interpersonal skills required to lead a sales team.
• Strong organisational skills with the ability to meet deadlines and manage multiple priorities.
• Demonstrated ability to build relationships with customers and colleagues.
• Full UK driving licence is essential for the role.
• Track record of achieving team and departmental targets in a fast-paced sales environment.

Responsibilities

• Manage and support a team of Sales Executives to achieve individual and team targets.
• Utilise product knowledge to act as a specialist in the area and drive customer service excellence.
• Champion a customer service culture and improve profitability through sales opportunities.
• Maximise opportunities to promote relevant additional products and services to customers.
• Use enquiry management systems to ensure customer expectations are met by Sales Executives.
• Advocate the Audi brand and products to generate interest and loyalty.
• Collaborate with colleagues to maintain high standards and meet deadlines.

Skills

Excellent communication

Strong organisational skills

Relationship building

Full UK driving licence

Team/department targets

Job description

This is anexciting opportunity to join Northampton Audi as an experienced Retail SalesManager, within an innovative and well-established organisation.

About Us:

As part ofa team of approximately 700 colleagues at the Vindis Group, you will contributeto a business that places customer excellence, operational standards andemployee development at the heart of its strategy. We are proud of our heritageand ambitious about our future; our continued success is built upon a HighPerformance Culture that values professionalism, accountability andcollaboration.

How we support our #Exceptional People:

• DriveOur Brand –Enjoy our Employee Car Scheme after a qualifying period, with no depositrequired. Experience the joy of driving our brand products at remarkableprices.
  
• Work-Life Balance - Industry-leading working pattern including a 5-day working week.
• CelebrateYou –Take your birthday off with Paid Birthday Leave - On us!
• FamilyFirst –Benefit from our Family Friendly policies, including enhanced Maternityand Paternity packages.
• StayHealthy –Our enhanced Sick Pay ensures you’re taken care of when you need it most(based on length of Service).
• WellbeingAt Your Fingertips - Access to our 24/7 Employee AssistanceProgramme, for quick and easy Online GP services, exclusive retaildiscounts, legal and financial support, and comprehensive 360 wellbeingservices.
• PeaceOf Mind –Enjoy a life Assurance policy at no cost, bringing peace to you and yourloved ones.
• ExclusiveDiscounts –Take advantage of employee discounts on parts, vehicle MOT’s/Servicing,and vehicle purchases. Drive with confidence and savings!
• Growour Team -Earn a financial reward if you successfully refer a friend.
• Developwith Vindis - Access to vast training resources, including: access to theVolkswagen Group UK National Learning Centre and Brand AccreditationPathways.
• PerformanceRecognition - We provide a competitive bonus scheme, including uncappedearnings.
  

About the Role:

As a RetailSales Manager focusing on transactions, you will be an integral member of the Sales Team. Your keyresponsibilities will include:

• Managing andsupporting a team of Sales Executives to consistently achieve theirindividual targets, whilst maintaining full compliance with the salesprocess.
• Effectivelyutilising the tools and resources available to you to become a specialistin your area, including up-to-date product knowledge.
• Being integral inchampioning and maintaininga culture of customer service excellence.
• Positively impactand contribute to the performance of the sales department, throughidentifying opportunities to increase profitability.
• Maximising uponevery available opportunity to improve the successes of your immediateteam and the wider business by ensuring that customers are aware of anyrelevant and/or necessary additional products and services.
• Utilising enquirymanagement systems to ensure that the expectations and requirements ofcustomers are consistently delivered upon by the Sales Executives.
• Being an advocate ofthe Audi brand and championing the products to generate interest andensure sustained customer commitment.
• Excellentcommunication skills and the ability to effectively build relationships
• Demonstrable successin achieving team and departmental targets
• Strongorganisational skills with the ability to efficiently meet deadlines,whilst maintaining attention to detail
• Full UK drivinglicence
• Previous experienceworking within a franchised automotive dealership or with a VAG Brand