Retail Sales Manager - Cambridge Volkswagen

Vindis Group Ltd.; Cambridge; Remote; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Employee car scheme

Paid birthday leave

Enhanced sick pay

Help@Hand online GP

Job summary

Vindis Group in Cambridge is seeking a Retail Sales Manager to lead showroom operations and drive sales performance within a high‑performing team.

The role requires motor industry and customer facing experience, plus a full UK driving licence; you will lead the team, analyse data and deliver exceptional customer service.

Join a long‑standing organisation committed to development programmes and employee wellbeing, with a culture of high standards and customer excellence throughout our network.

Qualifications

• Previous motor industry experience
• Customer facing experience
• Full UK driving licence
• Previous experience in same or similar role

Responsibilities

• Effectively managing the resources at your disposal to achieve the required business objectives.
• All data available, to make swift, decisive and effective decisions to guide the team appropriately and deliver the most appropriate outcome within your business area.
• Maintaining a consultative and supporting working environment for employees within your business area.

Skills

Customer facing experience

Tools

Full UK driving licence

Job description

A Little Bit About Us:

The Vindis Group is seeking to appoint a Retail Sales Manager to join its team.

As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Company’s heritage, its future, our loyal customers and our valued employees; and we believe in embracing the potential of our business in a positive and objective way. We strive to maintain high standards in every area of our business; and do so by engaging with our employees and customers in an open, transparent and consultative manner. Our employees demonstrate, on a daily basis, the personal discipline and energy to uphold these standards; and, collectively, are motivated to achieve personal and business success #exceptional people.

Customer Obsession is core to our ethos and, as such, you will understand and be able to demonstrate how to truly embrace internal & external customer service excellence; and will apply this knowledge effectively and consistently – whether individually, or by supporting a team environment.

In return, you will be joining a long-established organisation that has continued to expand and evolve. At the heart of our company is a belief in a High Performance Culture; and we provide a multitude of platforms and opportunities to support our team members in being the best versions of themselves. In particular, we offer three levels of Leadership Development Programmes, all of which are accredited by the Institute of the Motor Industry (IMI); a designated Training Centre, complete with comprehensive Internal Training Prospectus; and access to the Volkswagen Group UK’s National Learning Centre.

How we support our #Exceptional People:

All team members are provided with access to the following:

• Drive Our Brand – Enjoy or Employee Car Scheme with no deposit required after a qualifying period. Experience the joy of driving our brand products at unbeatable prices.
• Family First – Benefit from our Enhanced Parental Statutory Leave, giving you more time to bond with your loved ones.
• Celebrate You – Take your birthday off with Paid Birthday Leave - On us!
• Stay Healthy – Our enhanced Sick Pay ensures you’re taken care of when you need it most (based on length of Service).
• Wellbeing At Your Fingertips - Access to Help@Hand for quick and easy Online GP services, 24/7 access to our Employee Assistance Programme, exclusive retail discounts, legal and financial support, and comprehensive 360 wellbeing services.
• Peace Of Mind – Enjoy a life Assurance policy at no cost, brining peace to you and your loved ones.
• Exclusive Discounts – Take advantage of employee discounts on parts, vehicle MOT’s/Servicing, and vehicle purchases. Drive with confidence and savings!

Key Role Responsibilities:

As a Retail Sales Manager, you will be an integral member of the Management Team. Your key responsibilities will include:

• Effectively managing the resources at your disposal to achieve the required business objectives.
• all data available, to make swift, decisive and effective decisions to guide the team appropriately and deliver the most appropriate outcome within your business area.
• Maintaining a consultative and supporting working environment for employees within your business area.

Prerequisites:

• Previous motor industry experience required
• Customer facing experience required
• Full UK driving licence required
• Previous experience in same or similar role.

This is an exciting opportunity for an individual that is seeking career development in an innovative and dynamic organisation.