Retail Sales Maestro: Elevate Service & Merchandising

PUMA SE; Wembley; Hybrid; GBP 24,000 - 32,000; Full time

Job summary

PUMA UK is hiring for store leadership and operations roles across its network, with responsibilities spanning sales, customer experience, and daily store management. The role emphasizes achieving KPIs, maintaining high customer service standards, and overseeing stock, merchandising, and reporting.

Open offices and great teams: PUMA UK has much to offer, with opportunities across key stores, and a strong focus on equality and fair hiring practices.

Responsibilities

• Drive and achieve sales, KPIs, and profitability goals.
• Ensure high standards of customer service and engagement on the sales floor.
• Oversee daily store operations, including opening and closing procedures.
• Check names, quantities, completeness, prices, labeling compliance, unpacking, and appearance of goods.
• Monitor stock levels, inventory counts, and product availability on the sales floor.
• Maintain store presentation and visual merchandising standards.
• Prepare and analyze sales reports and provide insights to improve performance.
• Ensure compliance with company policies, procedures, and legal requirements.
• Foster effective communication within the team and with other departments.

Job description

PUMA UK is hiring for store leadership and operations roles across its network, with responsibilities spanning sales, customer experience, and daily store management. The role emphasizes achieving KPIs, maintaining high customer service standards, and overseeing stock, merchandising, and reporting.

Open offices and great teams: PUMA UK has much to offer, with opportunities across key stores, and a strong focus on equality and fair hiring practices.