Retail Sales & Merchandising Specialist

PUMA SE; Wembley; On-site; GBP 26,000 - 36,000; Full time

Job summary

PUMA SE in Wembley, United Kingdom, is seeking a store professional to drive sales and maintain high customer service on the shop floor.

You will oversee daily operations, pre-sale preparation, stock, inventory, merchandising, and reporting, while ensuring compliance and effective cross‑department communication.

Candidates should bring leadership, problem solving, and retail software proficiency to help PUMA remain the fastest sports brand globally.

Qualifications

• Retail or customer service experience.
• Experience in store operations and stock management.
• Ability to promote sales culture and meet KPIs.

Responsibilities

• Drive and achieve sales, KPIs, and profitability goals.
• Ensure high standards of customer service and engagement on the sales floor.
• Oversee daily store operations, including opening and closing procedures.
• Conduct pre-sale preparation of goods, labeling, pricing, and display.
• Monitor goods availability, quality, expiration dates, and labeling.
• Manage stock levels and conduct inventory counts.
• Maintain store presentation and visual merchandising standards.
• Prepare and analyze sales reports and provide insights.
• Ensure compliance with company policies, procedures, and legal requirements.
• Foster effective communication within the team and with other departments.

Skills

Sales management

Customer service

Communication

Leadership

Visual merchandising

Problem-solving

Team collaboration

Tools

POS systems

Job description

PUMA SE in Wembley, United Kingdom, is seeking a store professional to drive sales and maintain high customer service on the shop floor.

You will oversee daily operations, pre-sale preparation, stock, inventory, merchandising, and reporting, while ensuring compliance and effective cross‑department communication.

Candidates should bring leadership, problem solving, and retail software proficiency to help PUMA remain the fastest sports brand globally.