Retail Sales Consultant - Luxury Diamond Jewellery

Progresso Search; Birmingham; On-site; GBP 25,000 - 32,000; Full time

Job summary

A luxury jewellery retailer in Birmingham is seeking an experienced Sales Consultant. In this role, you will ensure exceptional customer engagement, assisting clients in selecting the perfect pieces of ethically-made jewellery. Responsibilities include achieving sales targets and providing tailored recommendations. The company offers opportunities for professional growth and training in luxury sales. If you have a passion for providing a high level of customer service and a keen eye for design, this role could be ideal for you.

Qualifications

• Experience in luxury sales or retail.
• Excellent communication and interpersonal skills.
• Ability to achieve sales targets and handle customer inquiries.

Responsibilities

• Welcome customers warmly, providing an inviting and professional experience.
• Assist customers with product selection tailored to their style and budget.
• Achieve individual sales targets by effectively closing sales.

Skills

Customer engagement

Sales techniques

Product knowledge

Job description

Job Description

Our client is a specializes in high quality, ethically-made jewellery (Be-Spoke) with a focus on wedding and engagement pieces in diamonds. Having seen rapid growth since they opened nearly 10 years ago and they are currently going through a scale up phase they are looking for experienced Sales Consultant for their Store in Birmingham

They understand that their greatest asset is their exceptional team. As a Sales Consultant, you’ll be on the front line of our customer experience, responsible for engaging with clients, understanding their needs, and guiding them toward the perfect piece of jewellery. You will play a crucial role in building customer relationships, maintaining product knowledge, and meeting sales targets. With opportunities for growth, you’ll also have access to ongoing training to refine your skills in luxury sales. Your contributions will be integral to our journey.

Responsibilities

• Welcome customers warmly, providing an inviting and professional experience from start to finish.
• Assist customers with product selection, tailoring recommendations to their personal style, occasion, and budget.
• Achieve individual sales targets by effectively closing sales and promoting additional services, such as resizing and customisations.

Maintain thorough knowledge of co...