Retail Sales Associate — Elevate Customer Experience

Anthropologie Europe; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Employee Discounts

Private Medical Insurance

Employee Assistance program

Discount off external gym memberships

Season ticket loan

Job summary

Anthropologie Europe at Chelsea invites a customer-focused associate to engage shoppers with personalised conversations. You will support selling culture, help customers find sizes and colours, and place orders for items not in store via Omni-Channel service.

The role emphasizes teamwork, product knowledge sharing, and maintaining Anthropologie’s visual and operational standards to enhance the customer experience.

Qualifications

• Retail experience is preferred, not required.
• An awareness of the Anthropologie brand and its appeal to the local market.
• Strong communication skills.

Responsibilities

• Initiates genuine conversations to engage customers in a personalised way.
• Supports selling culture by connecting with customers and suggesting products.
• Provides a frictionless Omni-Channel service and can place orders for items not in store.
• Builds productive relationships with peers and shares product knowledge.
• Maintains store visual and operational standards and supports inventory processes.

Skills

Retail experience

Strong communication skills

Brand awareness

Job description

Anthropologie Europe at Chelsea invites a customer-focused associate to engage shoppers with personalised conversations. You will support selling culture, help customers find sizes and colours, and place orders for items not in store via Omni-Channel service.

The role emphasizes teamwork, product knowledge sharing, and maintaining Anthropologie’s visual and operational standards to enhance the customer experience.