Retail Sales Associate - Customer Experience & Style

URBN; Bath; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance program

Private Medical Insurance

Up to 40% employee discount at URBN

Season ticket loan

Cycle to work scheme

Continued development

Job summary

Anthropologie in Bath is seeking a customer-focused retail teammate to welcome shoppers and help them find the right styles. You will engage with customers, suggest products, and support seamless omni-channel service on the floor.

You will contribute to an energetic team, share product knowledge, and help maintain visual standards and stock flow. A passion for fashion and a friendly, proactive approach are essential.

Qualifications

• Previous experience in a retail environment is not required.
• Awareness of the Anthropologie brand and its local appeal.
• Strong communication skills.

Responsibilities

• Customer connection: initiates genuine conversation to engage with the customer.
• Selling culture: supports a selling environment by connecting with customers and suggesting products.
• Omni-Channel service: provides a frictionless customer experience using technology to transact and place orders.
• Teamwork & communication: builds relationships with peers and shares knowledge.
• Merchandising & display: understands stock flow and maintains visual standards.

Skills

Strong communication

Job description

Anthropologie in Bath is seeking a customer-focused retail teammate to welcome shoppers and help them find the right styles. You will engage with customers, suggest products, and support seamless omni-channel service on the floor.

You will contribute to an energetic team, share product knowledge, and help maintain visual standards and stock flow. A passion for fashion and a friendly, proactive approach are essential.