Creative Retail Associate - Customer Experience & Trends

Anthropologie; Cheltenham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance program

Gym membership discount

Private Medical Insurance

URBN employee discount

Season ticket loan

Cycle to work

Development opportunities

Job summary

Anthropologie in Cheltenham is seeking a frontline team member to deliver outstanding customer experiences. You will connect with customers, offer product suggestions, and support omnichannel service to transact, check sizes and colors, and place orders when items are not in store.

You will work with peers to share knowledge, maintain store visuals, and help with stock flow and merchandising. The role emphasizes strong communication, teamwork, and a welcoming store environment.

Qualifications

• Previous experience in a retail environment - not required.
• An awareness of the Anthropologie brand and its appeal to the local market.
• Strong communication skills.

Responsibilities

• Engage with customers in a personalised way to make them feel welcome.
• Provide product suggestions and support selling culture across the floor.
• Utilise Omni-Channel service to transact, find sizes/colors, and place orders.
• Collaborate with team; share product knowledge and trends.
• Support stock flow and merchandising to maintain store standards.
• Contribute to store initiatives and acknowledge peers and leaders.

Skills

Strong communication

Retail experience (optional)

Job description

Anthropologie in Cheltenham is seeking a frontline team member to deliver outstanding customer experiences. You will connect with customers, offer product suggestions, and support omnichannel service to transact, check sizes and colors, and place orders when items are not in store.

You will work with peers to share knowledge, maintain store visuals, and help with stock flow and merchandising. The role emphasizes strong communication, teamwork, and a welcoming store environment.