Retail Sales Associate – Customer Experience & Styling

Anthropologie Europe; Bath; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance program

Discount off URBN brands

Private Medical Insurance

Season ticket loan

Cycle to work

Continued learning and development

Job summary

Anthropologie Europe, Bath, is seeking a customer-focused team member to enhance the in-store experience. You will engage customers with personalised conversations, assist with product recommendations, and support seamless Omni-Channel services to help customers find items and place orders.

Strong communication and teamwork are essential, as is an awareness of Anthropologie’s brand and its local market. The role emphasizes delivering exceptional service and maintaining store standards.

Qualifications

• Previous experience in retail environments.
• Awareness of Anthropologie brand and local market.
• Strong communication skills.
• Ability to deliver an outstanding customer experience.

Responsibilities

• Engage customers with personalised conversations to make them feel welcome and valued.
• Support selling culture by assisting multiple customers and making product recommendations.
• Provide a frictionless Omni-Channel experience, using tech to assist sizes, colours, and orders.

Skills

Customer service

Communication skills

Teamwork

Merchandising

Job description

Anthropologie Europe, Bath, is seeking a customer-focused team member to enhance the in-store experience. You will engage customers with personalised conversations, assist with product recommendations, and support seamless Omni-Channel services to help customers find items and place orders.

Strong communication and teamwork are essential, as is an awareness of Anthropologie’s brand and its local market. The role emphasizes delivering exceptional service and maintaining store standards.