Retail Sales Associate - Customer Experience

JD Sports Fashion PLC; Dartford; Remote; GBP 12,000 - 17,000; Full time

Job summary

JD Sports Fashion PLC in Dartford is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor, greeting customers confidently, keeping displays sharp, replenishing stock, and supporting daily store operations.

You will work with colleagues in a fast paced retail environment, aim to meet sales objectives by understanding customer needs, recommending products, and handling transactions using in-store systems.

Qualifications

• Deliver a positive and welcoming experience for customers.
• Identify customer needs, recommend suitable products, and promote complementary items.
• Maintain high standards of customer service and presentation.

Responsibilities

• Greet customers confidently and provide product information.
• Identify customer needs and recommend suitable products to meet them.
• Maintain high standards of presentation across the shop floor and stock areas.
• Replenish stock and ensure products are displayed correctly.
• Process transactions, handle cash, and support deliveries using in-store systems.

Skills

Customer service

Teamwork

Communication

Organization

Adaptability

Job description

JD Sports Fashion PLC in Dartford is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor, greeting customers confidently, keeping displays sharp, replenishing stock, and supporting daily store operations.

You will work with colleagues in a fast paced retail environment, aim to meet sales objectives by understanding customer needs, recommending products, and handling transactions using in-store systems.