Retail Optical Consultant — Eyewear & Customer Care Pro

Boots; Bangor; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Quarterly bonus

Employee discounts

Career development

Adoption leave gift card

Flexible benefits

Employee assistance programme

Job summary

Boots Opticians in the United Kingdom is seeking a friendly Retail Assistant to join our store team. You will greet customers, listen to their needs and guide them to glasses or contact lenses, assisting with pre-screening activities as part of the eye-care journey.

You'll learn through our 'Step Into Optics' training programme, gaining hands-on experience on the shop floor and supporting dispensing, repairs and aftercare while maintaining high store standards.

Qualifications

• Passion for customer care.
• Desire to learn.
• Experience in retail or clinical environment preferred.

Responsibilities

• Greet customers and understand their needs to recommend eyewear solutions.
• Assist with dispensing glasses and contact lenses where appropriate.
• Support eye-tests and pre-screening activities.
• Provide aftercare support including repairs and adjustments.
• Maintain shop floor standards and complete dispensing-related admin tasks.

Skills

Customer care

Willingness to learn

Retail experience

Communication

Job description

Boots Opticians in the United Kingdom is seeking a friendly Retail Assistant to join our store team. You will greet customers, listen to their needs and guide them to glasses or contact lenses, assisting with pre-screening activities as part of the eye-care journey.

You'll learn through our 'Step Into Optics' training programme, gaining hands-on experience on the shop floor and supporting dispensing, repairs and aftercare while maintaining high store standards.