Eyewear Concierge & Customer Care Specialist

Boots; St. Neots; Sur place; GBP 12 000 - 17 000; Plein temps

Avantages offerts par ce poste

Quarterly bonus

Employee discounts

Flexible benefits

Résumé du poste

Boots Opticians in the United Kingdom is seeking a Retail Assistant to be the first and last point of contact for customers on the shop floor. You will build relationships by listening to needs and helping customers find the right eyewear solutions, while participating in the industry-leading Step Into Optics training programme.

You will be based in store, report to the store manager, and contribute to a team delivering a range of eye-care products and services, from pre-screening activities to

Qualifications

• Passion for customer care.
• Desire to learn.
• Discretionary quarterly bonus.
• Generous employee discounts for you and a second person.

Responsabilités

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

Connaissances

Customer service

Communication

Team player

Description du poste

Boots Opticians in the United Kingdom is seeking a Retail Assistant to be the first and last point of contact for customers on the shop floor. You will build relationships by listening to needs and helping customers find the right eyewear solutions, while participating in the industry-leading Step Into Optics training programme.

You will be based in store, report to the store manager, and contribute to a team delivering a range of eye-care products and services, from pre-screening activities to