Retail Operations & Transformation Lead — Multi-Site (North West)

T3AM Global; Manchester; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Direct reporting line to Managing/MD

Autonomy and responsibility

Opportunity to lead major business 1

Strategic projects and growth

Competitive salary and regional focus

Job summary

T3AM Global is recruiting a Head of Retail Operations & Transformation for a multi-site supermarket group in the North West. You will report directly to the Managing Director and lead operational improvements, centralising processes, systems and reporting across the estate.

You will drive a modern operating model with centralised purchasing, stock management and EPOS/retail technology upgrades while building KPIs, data-driven insights and high-performance retail teams across Manchester sites.

Qualifications

• Significant experience in senior retail operations or multi-site management.
• Experience in supermarkets or grocery retail and driving operational improvements.
• Proven change-management experience with data-driven decision making.

Responsibilities

• Lead performance improvements, restructuring and cross-site initiatives across multiple stores.
• Develop and implement centralised processes for purchasing, stock management, reporting and store operations.
• Oversee introduction of EPOS, inventory management and retail technology systems.
• Establish KPIs, management reporting and data-driven decision-making.
• Review management structures, remove inefficiencies and improve operating procedures.
• Lead, coach and develop operational management teams for accountability.
• Collaborate with MD on strategic projects, transformation and growth initiatives.

Skills

Senior retail operations

Multi-site management

Supermarkets / grocery retail

Change management

Data analysis / management information

Leadership

Stakeholder management

Tools

EPOS systems

ERP systems

Inventory management

Centralised retail systems

Job description

T3AM Global is recruiting a Head of Retail Operations & Transformation for a multi-site supermarket group in the North West. You will report directly to the Managing Director and lead operational improvements, centralising processes, systems and reporting across the estate.

You will drive a modern operating model with centralised purchasing, stock management and EPOS/retail technology upgrades while building KPIs, data-driven insights and high-performance retail teams across Manchester sites.