Retail Operations Manager

JR United Kingdom; Leeds; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Retail Operations Manager to oversee multiple convenience retail sites. This role demands a hands-on leader passionate about retail excellence and team development. You will drive commercial performance, ensure safety standards, and coach Store Managers to meet KPIs. With a focus on operational efficiency and a supportive work environment, this position offers competitive salary and performance-based bonuses. If you are results-driven and ready to make an impact from day one, this opportunity is for you.

Benefits

Company vehicle

Laptop

Phone

Employee discount

Performance-based bonuses

Qualifications

• Proven experience in multi-site retail management, ideally in convenience or food retail.
• Strong understanding of food safety and compliance regulations.

Responsibilities

• Lead and support multiple retail sites to achieve operational excellence.
• Monitor compliance with health and safety regulations.

Skills

Retail Management

Financial Management

Leadership

Compliance Knowledge

People Management

Education

Bachelor's Degree in Business or related field

Tools

P&L Management

HR Systems

Job description

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Retail Operations Manager, leeds, west yorkshire

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Client:

Location:

leeds, west yorkshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Retail Operations Manager

Are you truly ready to lead and inspire multiple store teams in a fast-paced, ever-changing retail environment?

Can you confidently take full ownership of financial performance while ensuring every store meets the highest standards of safety and service?

Do you have the resilience, drive, and leadership to make a real impact from day one?

We are seeking a dynamic and experienced Retail Operations Manager to oversee the day-to-day performance of multiple convenience retail sites. This is a field-based role requiring a hands-on leader with a passion for retail excellence, team development, and operational efficiency. You’ll thrive in a demanding, fast-paced environment, where no two days are the same — driving commercial performance, leading high-performing teams, and ensuring the highest operational and safety standards across your area.

Key Responsibilities:

• Lead and support a portfolio of convenience retail sites to deliver operational excellence.
• Coach, mentor, and develop Store Managers to achieve KPIs and growth targets.
• Take full ownership of store P&L, budgets, and financial reporting, ensuring profitability across the area.
• Monitor compliance with food safety, health & safety regulations, and licensing requirements.
• Conduct regular site visits and audits to ensure consistent standards across all stores.
• Support the rollout of new initiatives, promotional activity, and operational changes.
• Provide guidance on HR-related issues including performance management, recruitment, and employee relations.
• Collaborate with cross-functional teams including HR, finance, and marketing to deliver strategic objectives.

What we are looking for?

• Proven multi-site retail management experience, ideally within convenience or food retail.
• Strong understanding of food safety, health & safety, and compliance regulations.
• Demonstrated ability to manage store-level P&Ls and budgets effectively.
• Field-based management experience with the ability to travel regularly.
• Confident and effective leader with excellent people management skills.
• HR experience is highly desirable (e.g., recruitment, disciplinary, absence management).
• Results-driven, commercially astute, and highly organized.

What We Offer

• A fast-paced and supportive working environment
• Competitive salary and performance-based bonuses
• Company vehicle, laptop and phone
• Employee discount and other benefits

For more information, please contact Alice Redmond today.