Retail Manager in Training – Lead & Grow

Lush Handmade Cosmetics; Sheffield; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Holiday allowance

50% discount on products

Bonus scheme

Pension scheme

Cycle to work

Employee assistance programme

Employee ownership

Job summary

Lush Handmade Cosmetics in Sheffield is looking for a Trainee Manager to help deliver exceptional customer service and create memorable store experiences. You will work with the store manager to build a capable team, drive customer satisfaction, and foster community connections.

The role offers a permanent full-time contract in a vibrant, values-driven retail environment. You will participate in recruitment, training, and progressing top-box goals while supporting store leadership in daily

Qualifications

• Customer service excellence and leadership to deliver 5-star experiences.
• Ability to mentor and develop in-store teams.
• Effective communication with store leadership and teams.

Responsibilities

• Work with the store manager to deliver ideas and build an exemplary in-store team.
• Help recruit and upskill team members for optimal performance.
• Lead a management team to achieve top-box goals and delegate effectively.
• Contribute to budgeting, sales growth, and stock/ staffing control.
• Maintain high standards of merchandising and store cleanliness.
• Develop community relationships to enhance customer experience.

Skills

Customer service

Management skills

Teamwork

Communication

Job description

Lush Handmade Cosmetics in Sheffield is looking for a Trainee Manager to help deliver exceptional customer service and create memorable store experiences. You will work with the store manager to build a capable team, drive customer satisfaction, and foster community connections.

The role offers a permanent full-time contract in a vibrant, values-driven retail environment. You will participate in recruitment, training, and progressing top-box goals while supporting store leadership in daily