Aspiring Store Manager | Lead a Customer-First Retail Team

Lush; Sheffield; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Holiday allowance

50% discount on Lush products and spa

Discretionary and profit-based bonus

Pension scheme

Day off for weekday birthdays

Cycle to work scheme

Discounted rail and bus season tickets

Employee assistance programme

6 months of full pay for parentalleave

Job summary

Lush in Sheffield is looking for a Trainee Manager to support the store manager in delivering exceptional customer service and creating memorable experiences. You will help develop a passionate, customer‑facing team and contribute to local community connections while driving shop performance.

This permanent, full‑time role requires availability for evenings, weekends, and seasonal shifts. It offers a structured path into store leadership with on‑the‑job training and development within a

Qualifications

• Experience delivering excellent customer service.
• Ability to lead and develop a store team.
• Strong communication and teamwork skills.

Responsibilities

• Work closely with the store manager to implement ideas that drive store success and team development.
• Support the store manager in building a customer‑focused team and enhancing the shopping experience.
• Assist in coaching and training staff, and help shape the store's top-box goals and overall performance.
• Lead a management team to achieve store objectives and delegate effectively to meet customer needs.

Skills

Customer Service

Leadership

Team Management

Communication

Job description

Lush in Sheffield is looking for a Trainee Manager to support the store manager in delivering exceptional customer service and creating memorable experiences. You will help develop a passionate, customer‑facing team and contribute to local community connections while driving shop performance.

This permanent, full‑time role requires availability for evenings, weekends, and seasonal shifts. It offers a structured path into store leadership with on‑the‑job training and development within a