Store Manager in Training: Customer Experience Leader

LUSH; Presteigne; On-site; GBP 28,665 - 35,035; Full time

Benefits offered by this job

50% discount on Lush products and spa treatments

Holiday allowance

Pension scheme

Discretionary and profit-based bonus

Cycle to work scheme

Employee assistance programme

Job summary

A leading cosmetics company is seeking a Trainee Manager to assist in delivering exceptional customer service and create memorable experiences at their Merry Hill location. You will support the store manager in team-building and community connections while leading a management team to achieve store goals. Passion for customer service, strong management skills, and effective communication are essential. The position offers various benefits including a holiday allowance and employee discounts.

Qualifications

• A genuine passion for delivering exceptional customer service.
• Able to navigate difficult conversations and support your management team.
• Strong verbal communication skills.

Responsibilities

• Assist in delivering exceptional customer service and create memorable experiences.
• Support the store manager in team-building and connections within the community.
• Lead a management team and achieve top-box goals.

Skills

Customer Service

Management Skills

Teamwork

Communication

Job description

A leading cosmetics company is seeking a Trainee Manager to assist in delivering exceptional customer service and create memorable experiences at their Merry Hill location. You will support the store manager in team-building and community connections while leading a management team to achieve store goals. Passion for customer service, strong management skills, and effective communication are essential. The position offers various benefits including a holiday allowance and employee discounts.