Retail Growth Leader - Multi-Site & E-Commerce

Demelza; Ditton; On-site; GBP 43,000 - 53,000; Full time

Job summary

Demelza is seeking a Head of Retail to lead the distribution and retail operations, including shop network and e-commerce activities. The role reports to the Deputy CEO and focuses on driving income growth, operational excellence and a high-performing retail culture.

You will lead multifaceted teams, use data to inform decisions, and collaborate with stakeholders to deliver financial targets while maintaining exceptional supporter experiences.

Qualifications

• Significant senior-level retail leadership experience within a multi-site environment.
• Proven track record of delivering income growth and operational improvement.
• Strong financial acumen and ability to translate strategy into action.

Responsibilities

• Lead the performance of the shop network, e-commerce activities and broader retail function.
• Translate strategy into actionable plans to drive income and efficiency.
• Develop and mentor teams to build a high-performing retail culture.

Skills

Senior-level leadership

Multi-site leadership

Income growth focus

Financial acumen

Stakeholder engagement

Data-driven decisions

People leadership

Strategic thinking

Job description

Demelza is seeking a Head of Retail to lead the distribution and retail operations, including shop network and e-commerce activities. The role reports to the Deputy CEO and focuses on driving income growth, operational excellence and a high-performing retail culture.

You will lead multifaceted teams, use data to inform decisions, and collaborate with stakeholders to deliver financial targets while maintaining exceptional supporter experiences.