Head of Ecommerce & Growth - Multisite (Travel)

Elite Executive Recruitment; Crewe; Hybrid; GBP 45,000 - 75,000; Full time

Benefits offered by this job

Company pension scheme

Job summary

Elite Executive Recruitment in Crewe is seeking an experienced Head of Ecommerce to lead teams across two sites, grow online sales, improve profitability, and optimize websites, digital marketing and marketplace channels. This role blends hands-on trading with strategic oversight, working with buying, merchandising, marketing and operations to identify opportunities and deliver commercial results.

You'll own ecommerce P&L, budgets and trading performance; monitor sales, conversion and ROI; and

Qualifications

• At least five years’ experience in a senior ecommerce role, ideally within multichannel retail.
• Proven track record of growing online sales and improving profitability.
• Experience managing ecommerce P&L, budgets and trading performance.
• Strong analytical skills and the ability to turn data into commercial decisions.

Responsibilities

• Lead ecommerce strategy across two sites, driving sales, margin and profitability.
• Identify growth opportunities across customer experience, product ranges, new channels and marketplaces.
• Use performance data and customer insight to improve results.
• Own ecommerce P&L, budgets and trading performance.
• Monitor sales, conversion, average order value, margins and marketing ROI.
• Lead trading reviews and work with buying and merchandising on pricing, stock, product ranges and promotions.
• Oversee SEO, PPC, paid social, email, CRM and affiliate marketing, ensuring budgets deliver a strong return.
• Improve website usability, customer journeys and conversion rates.
• Work with technical teams and external agencies on improvements that support growth.
• Lead and develop ecommerce teams across both businesses, setting clear objectives and encouraging collaboration.
• Build strong relationships with senior stakeholders across buying, merchandising, marketing, finance, logistics and retail operations.
• Manage relationships with agencies, technology providers and marketplace partners.
• Travel regularly to London to support the team and maintain strong working relationships across both locations.

Skills

Senior ecommerce leadership

P&L management

Data-driven decision making

Cross-functional collaboration

Tools

Magento/Adobe Commerce

Shopify Plus

Job description

Elite Executive Recruitment in Crewe is seeking an experienced Head of Ecommerce to lead teams across two sites, grow online sales, improve profitability, and optimize websites, digital marketing and marketplace channels. This role blends hands-on trading with strategic oversight, working with buying, merchandising, marketing and operations to identify opportunities and deliver commercial results.

You'll own ecommerce P&L, budgets and trading performance; monitor sales, conversion and ROI; and