Retail Food Hall Leader | Drive Customer Experience

Sainsbury's Limited; Tonbridge and Malling; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Discount card

Annual bonus scheme

Free food and hot drinks

Generous holiday entitlement

Pension – employer contributions match

Sainsbury’s share scheme

Wellbeing support

Colleague networks

Cycle to Work scheme

Special offers on gym memberships

Job summary

Sainsbury's Limited in Tonbridge is seeking a Food Store Manager to lead the food hall, coach teams, and ensure busy store operations run smoothly.

You will drive customer service, compliance, and scheduling, while delivering KPI targets and maintaining a welcoming, high‑performing environment across shifts. Salary from £32,700 depending on store size and location; comprehensive benefits and progression opportunities available.

Responsibilities

• Role modelling and coaching for high standards and efficiency across the whole food hall.
• Managing compliance to processes whilst bringing the passion and flare for great shop keeping and customer service.
• Ensure every single one of our customers gets the food they want when they shop with us to help ensure we are the first choice for food.
• People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
• At times you will assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer.

Job description

Sainsbury's Limited in Tonbridge is seeking a Food Store Manager to lead the food hall, coach teams, and ensure busy store operations run smoothly.

You will drive customer service, compliance, and scheduling, while delivering KPI targets and maintaining a welcoming, high‑performing environment across shifts. Salary from £32,700 depending on store size and location; comprehensive benefits and progression opportunities available.