Retail Floor Supervisor - Service Excellence & Visual Merch

JDSports; East Midlands; On-site; GBP 21,000 - 28,000; Full time

Job summary

JD Sports in the United Kingdom is seeking a capable Supervisor to help run the shop floor, deliver high service standards and support colleagues across each shift. You will drive sales through attentive customer service, product placement and brand-aligned presentation, while assisting with opening/closing procedures and till operations.

The role requires prior supervisory or team-leader experience in fast-paced retail, strong communication, keen attention to detail, and a proactive,

Qualifications

• Prior supervisory or team-leader experience in fast-paced retail.
• Strong communication skills to guide and support colleagues on the shop floor.
• Attention to detail to maintain high service, presentation and store standards.
• Passion for retail with good product and trend awareness.

Responsibilities

• Deliver excellent customer service by assisting customers and resolving queries.
• Support sales by monitoring service levels and offering the full product range.
• Maintain visual and operational standards on the shop floor.
• Assist with opening/closing procedures, cashing up and till operations.

Skills

Supervisory experience

Team leadership

Customer service

Communication skills

Job description

JD Sports in the United Kingdom is seeking a capable Supervisor to help run the shop floor, deliver high service standards and support colleagues across each shift. You will drive sales through attentive customer service, product placement and brand-aligned presentation, while assisting with opening/closing procedures and till operations.

The role requires prior supervisory or team-leader experience in fast-paced retail, strong communication, keen attention to detail, and a proactive,