Retail Floor Associate — Customer Experience Expert

JDSports; Wigan; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Staff discount

Job summary

JD Sports in the United Kingdom is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You’ll greet customers confidently, share product information, and help maintain high standards of presentation and stock control.

Join a fast-paced, supportive team and contribute to daily sales objectives while delivering great service and a positive store environment. This role is ideal for someone who thrives in a busy retail setting and enjoys helping customers

Qualifications

• Experience delivering excellent customer service in a fast-paced retail environment.
• Ability to handle transactions accurately and efficiently.
• Experience stocking, merchandising, and maintaining store presentation.

Responsibilities

• Deliver a positive, welcoming experience for customers and provide product information.
• Identify customer needs, promote relevant products, and support sales opportunities.
• Maintain high standards of shop presentation and organise fixtures and stock areas.
• Replenish stock, process transactions, and assist with deliveries and store operations.
• Work collaboratively with colleagues to run the store smoothly and safely.

Skills

Customer service

Cash handling

Stock replenishment

Teamwork

Communication

Job description

JD Sports in the United Kingdom is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You’ll greet customers confidently, share product information, and help maintain high standards of presentation and stock control.

Join a fast-paced, supportive team and contribute to daily sales objectives while delivering great service and a positive store environment. This role is ideal for someone who thrives in a busy retail setting and enjoys helping customers