Retail Floor Lead — Brand Coach | Flexible Schedule

Abercrombie & Fitch Spain, SL

Glasgow

On-site

GBP 16,000 - 22,000

Part time

5 days ago
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Benefits offered by this job

Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Associate Assistance Program
Brand Affiliate Opportunity
Training and Development
Global team support

Job summary

Abercrombie & Fitch Co. in the United Kingdom is seeking a Key Lead to ensure quality in-store customer experiences by acting as Floor Supervisor, coaching Brand Reps and Stock Associates, and driving store performance on the floor through customer experience and daily sales achievements.

The role involves opening/closing routines, POS operation, OMNI channel fulfillment, product knowledge, and visual display management, with a focus on strong communication and teamwork.

Qualifications

  • High School Diploma or GED preferred.
  • Retail experience of at least 1 year preferred.
  • No supervisory/management experience required.
  • Strong customer focus and interpersonal skills.
  • Strong communication and fashion trend awareness.
  • Energetic, outgoing and assertive; take initiative and show confidence.
  • Master adaptability and flexibility; balance multiple tasks.
  • Exhibit a strong work ethic and proactive thinking.

Responsibilities

  • Open and close routines.
  • Operate register/POS systems.
  • Fulfill OMNI Channel orders.
  • Demonstrate product knowledge and brand awareness while driving sales.
  • Build and maintain visual displays.
  • Analyze reporting to inform decisions.

Skills

Customer focus
Interpersonal skills
Communication skills
Energetic and assertive
Adaptability
Detail-oriented

Education

High School Diploma/GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. in the United Kingdom is seeking a Key Lead to ensure quality in-store customer experiences by acting as Floor Supervisor, coaching Brand Reps and Stock Associates, and driving store performance on the floor through customer experience and daily sales achievements.

The role involves opening/closing routines, POS operation, OMNI channel fulfillment, product knowledge, and visual display management, with a focus on strong communication and teamwork.

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