Retail Floor Experience Associate

JD; Dartford; On-site; GBP 12,000 - 15,000; Full time

Job summary

JD Sports Fashion PLC in the United Kingdom is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor. You’ll greet customers, help with product information, keep displays sharp, replenish stock, and support day-to-day store operations with a positive attitude and strong teamwork.

Join a fast-paced retail environment where learning new skills and contributing to high standards is encouraged, helping customers feel valued and confident in their purchases.

Qualifications

• Customer-focused approach to help shoppers.
• Strong communication with colleagues and customers.
• Ability to work effectively in a team.
• Good organisational skills to manage tasks.

Responsibilities

• Deliver a welcoming experience for customers on the shop floor.
• Identify customer needs and promote suitable products.
• Maintain high standards of customer service.
• Keep fixtures and displays sharp and well organised.
• Replenish stock and ensure products are visible.
• Process transactions and assist with stock control.
• Use in-store systems to support enquiries.
• Follow health and safety policies at all times.
• Collaborate with colleagues to run the store smoothly.
• Assist with additional duties as required.

Skills

Customer service

Communication

Teamwork

Organisation

Adaptability

Job description

JD Sports Fashion PLC in the United Kingdom is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor. You’ll greet customers, help with product information, keep displays sharp, replenish stock, and support day-to-day store operations with a positive attitude and strong teamwork.

Join a fast-paced retail environment where learning new skills and contributing to high standards is encouraged, helping customers feel valued and confident in their purchases.