Retail Store Floor Specialist: Customer Experience & Sales

JDSPORTS; Wednesbury; On-site; GBP 12,000 - 15,000; Full time

Job summary

JD Sports Store in the United Kingdom seeks a Store Colleague to deliver an outstanding customer experience on the shop floor. You’ll greet customers confidently, keep displays sharp, replenish stock, and uphold high service standards while following company policies and health and safety guidelines.

Share a positive attitude, work well with colleagues, and help run the store smoothly in a fast-paced retail environment.

Qualifications

• Deliver a positive and welcoming experience for customers.
• Identify customer needs and offer product information.
• Maintain high service standards and presentation on the shop floor.
• Follow company policies and health and safety requirements.

Responsibilities

• Greet customers confidently and provide product information.
• Help achieve team sales objectives by recommending suitable products.
• Maintain presentation across fixtures, displays and stock areas.
• Replenish stock and ensure products are available and well displayed.
• Process transactions and assist with daily store operations.
• Use in-store systems to support customer inquiries and operations.

Skills

Customer engagement

Team collaboration

Organisational skills

Willingness to learn

Job description

JD Sports Store in the United Kingdom seeks a Store Colleague to deliver an outstanding customer experience on the shop floor. You’ll greet customers confidently, keep displays sharp, replenish stock, and uphold high service standards while following company policies and health and safety guidelines.

Share a positive attitude, work well with colleagues, and help run the store smoothly in a fast-paced retail environment.