Retail Floor Associate: Elevate Customer Experience & Sales

JDSports; Coopersale Street; On-site; GBP 18,000 - 21,000; Full time

Job summary

JD Sports is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers confidently, keep displays sharp, replenish stock and maintain high service and presentation standards.

Join a fast-paced retail environment and contribute to a positive shopping experience that reflects our brand values. In this role you will support daily store operations, handle transactions and work collaboratively with colleagues to ensure the store runs smoothly

Qualifications

• Customer service oriented with a welcoming approach.
• Ability to adapt communication style to different customers.
• Good organisational skills and ability to manage tasks.

Responsibilities

• Deliver a positive and welcoming experience for customers and provide product information.
• Identify customer needs and promote suitable products or complementary items.
• Maintain high standards of customer service and shop presentation.
• Ensure stock, fixtures and displays are clean, organised and well maintained.
• Assist with daily store operations including transactions, cash handling and deliveries.

Job description

JD Sports is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers confidently, keep displays sharp, replenish stock and maintain high service and presentation standards.

Join a fast-paced retail environment and contribute to a positive shopping experience that reflects our brand values. In this role you will support daily store operations, handle transactions and work collaboratively with colleagues to ensure the store runs smoothly