Retail Team Associate - Customer Experience & Sales

JDSports; Leigh; On-site; GBP 12,000 - 15,000; Full time

Job summary

JD Sports stores are looking for a Store Colleague to deliver an outstanding customer experience on the shop floor. You will greet customers, help with product information, and ensure displays and stock are well presented.

You’ll work with colleagues to meet sales objectives, replenish stock, process transactions, and follow health and safety standards, contributing to the store’s smooth operation and high standards.

Qualifications

• Ability to adapt communication style to different people and situations.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.

Responsibilities

• Deliver a positive and welcoming experience for customers and provide product information as required.
• Identify customer needs, promote suitable products and drive sales.
• Maintain high standards of customer service and shop presentation.
• Replenish stock and ensure products are correctly displayed per company standards.
• Process transactions, handle cash, and support daily store operations.
• Follow company policies, procedures and health and safety requirements.

Skills

Adaptability

Customer engagement

Organisation

Collaboration

Willingness to learn

Job description

JD Sports stores are looking for a Store Colleague to deliver an outstanding customer experience on the shop floor. You will greet customers, help with product information, and ensure displays and stock are well presented.

You’ll work with colleagues to meet sales objectives, replenish stock, process transactions, and follow health and safety standards, contributing to the store’s smooth operation and high standards.