Guest Experience Retail Associate

JDSports; South Ockendon; On-site; GBP 18,000 - 24,000; Full time

Job summary

JD Sports in the United Kingdom is seeking a Store Colleague to deliver outstanding experiences on the shop floor. You will greet customers, present products, and help them feel valued as you maintain high presentation standards.

On a fast-paced retail floor you will replenish stock, handle transactions, and use in-store systems to support daily operations while working closely with colleagues to meet sales goals and uphold JD Sports' renowned standards.

Qualifications

• Ability to adapt communication style to different people.
• Able to engage positively with customers and colleagues.
• Strong organisational skills to manage tasks.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes.

Responsibilities

• Deliver a welcoming customer experience and provide product information.
• Help achieve sales objectives by identifying needs and promoting items.
• Maintain high standards of customer service.
• Keep shop floor presentation clean, organized and well maintained.
• Replenish stock and ensure availability per standards.
• Process transactions, cash handling, stock processing, deliveries.
• Use in-store tech to support enquiries and operations.
• Follow policies, procedures and health and safety rules.
• Collaborate with colleagues to run the store smoothly.
• Take on additional duties as required.

Skills

Adaptable communication

Customer engagement

Organisational skills

Collaborative work

Willingness to learn

Job description

JD Sports in the United Kingdom is seeking a Store Colleague to deliver outstanding experiences on the shop floor. You will greet customers, present products, and help them feel valued as you maintain high presentation standards.

On a fast-paced retail floor you will replenish stock, handle transactions, and use in-store systems to support daily operations while working closely with colleagues to meet sales goals and uphold JD Sports' renowned standards.