Customer Experience Retail Associate

JDSports; Bogend; On-site; GBP 18,000 - 24,000; Full time

Job summary

JD Sports in the United Kingdom is seeking a Store Colleague to help deliver an outstanding customer experience every day. You’ll greet customers, keep displays sharp, replenish stock, and maintain high service and presentation standards.

With a positive attitude and strong teamwork, you’ll support the smooth running of the store, learn new skills, and build a solid foundation for your future career in retail.

Qualifications

• Customer-focused mindset and ability to engage with customers.
• Ability to identify customer needs and suggest suitable products.
• Strong teamwork and collaborative approach to store operations.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Customer service

Sales awareness

Teamwork

Communication

Attention to detail

Job description

JD Sports in the United Kingdom is seeking a Store Colleague to help deliver an outstanding customer experience every day. You’ll greet customers, keep displays sharp, replenish stock, and maintain high service and presentation standards.

With a positive attitude and strong teamwork, you’ll support the smooth running of the store, learn new skills, and build a solid foundation for your future career in retail.