Retail Floor Ambassador

JDSports; Brighton; On-site; GBP 21,000 - 26,000; Full time

Job summary

JD Sports UK is seeking a Store Colleague to help deliver outstanding service, ensuring customers feel valued and excited about our products.

You will greet customers on the shop floor, keep displays sharp, replenish stock, and maintain high presentation standards while working with a supportive team on a fast-paced retail floor.

This role offers an opportunity to learn new skills and build a foundation for your future career in retail with JD Sports.

Qualifications

• Excellent customer service skills and a positive attitude.
• Clear and friendly communication with customers and colleagues.
• Ability to work effectively as part of a team.
• Strong organisational skills and the ability to manage multiple tasks.
• Eagerness to learn new skills and follow company processes.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Customer service

Communication

Teamwork

Organisational skills

Willingness to learn

Job description

JD Sports UK is seeking a Store Colleague to help deliver outstanding service, ensuring customers feel valued and excited about our products.

You will greet customers on the shop floor, keep displays sharp, replenish stock, and maintain high presentation standards while working with a supportive team on a fast-paced retail floor.

This role offers an opportunity to learn new skills and build a foundation for your future career in retail with JD Sports.