Retail Sales & Service Associate

JD Sports; Sheffield; Hybrid; GBP 19,000 - 21,000; Full time

Job summary

JD Sports in the United Kingdom is seeking a Store Colleague to join our fast-paced team on the shop floor. You will greet customers, provide product information, and help maintain an engaging, well-presented store environment.

Role responsibilities include stock replenishment, handling transactions, and using in-store systems to support daily operations. A positive attitude, teamwork, and a willingness to learn are essential for career growth within our brand.

Qualifications

• Greeting customers and providing product information.
• Maintaining high standards of service and presentation.
• Replenishing stock and completing operational tasks.
• Using in-store technology and following health and safety rules.

Responsibilities

• Deliver a positive, welcoming customer experience and provide product information.
• Identify customer needs, recommend suitable products, and promote complementary items.
• Maintain high standards of customer service.
• Keep shop floor presentation sharp with clean fixtures and displays.
• Replenish stock and ensure items are available and correctly displayed.
• Process transactions, handle cash, and assist with deliveries.
• Utilise in-store systems to support customer enquiries and daily tasks.
• Follow company policies and health and safety guidelines.
• Collaborate with colleagues for smooth store operations.
• Support additional duties as required.

Skills

Customer engagement

Communication

Teamwork

Organisational skills

willingness to learn

Job description

JD Sports in the United Kingdom is seeking a Store Colleague to join our fast-paced team on the shop floor. You will greet customers, provide product information, and help maintain an engaging, well-presented store environment.

Role responsibilities include stock replenishment, handling transactions, and using in-store systems to support daily operations. A positive attitude, teamwork, and a willingness to learn are essential for career growth within our brand.