Customer-First Retail Associate

JDSports; Bolton; On-site; GBP 18,000 - 21,000; Full time

Job summary

JD Sports is seeking a Store Colleague to help deliver an outstanding customer experience on the shop floor. You will greet customers, maintain displays, replenish stock, and support daily store operations with a positive attitude and strong teamwork.

Join a fast-paced retail environment where you will learn new skills and contribute to high presentation standards, while following company policies and health and safety guidelines.

Qualifications

• Ability to adapt approach and communication style to different people and situations.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Identify customer needs, recommend suitable products, and promote complementary items to help achieve team sales.
• Maintain high standards of customer service.
• Keep fixtures, displays and stock areas clean, organized and well maintained.
• Replenish stock and ensure products are displayed as per company standards.
• Process transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures and health and safety requirements at all times.
• Work collaboratively with colleagues to support day-to-day store running.
• Support additional duties as reasonably required.

Skills

Customer service

Teamwork

Communication

Organisational skills

Willingness to learn

Job description

JD Sports is seeking a Store Colleague to help deliver an outstanding customer experience on the shop floor. You will greet customers, maintain displays, replenish stock, and support daily store operations with a positive attitude and strong teamwork.

Join a fast-paced retail environment where you will learn new skills and contribute to high presentation standards, while following company policies and health and safety guidelines.