Retail Experience Specialist

JDSPORTS; Kilmarnock; On-site; GBP 18,000 - 22,000; Full time

Job summary

JD Sports in the United Kingdom is seeking a Store Colleague to help deliver an outstanding shopping experience. You’ll greet customers, share product knowledge, and keep displays sharp to reflect our high brand standards.

On the shop floor you’ll replenish stock, process transactions, and collaborate with colleagues to meet sales goals while maintaining the store’s presentation and safety standards.

Qualifications

• Able to adapt communication style to different customers and situations.
• Positive attitude with a focus on delivering great service.
• Willing to learn brand standards and store processes.

Responsibilities

• Deliver a welcoming customer experience and provide product information as needed.
• Identify customer needs and promote suitable products and complementary items.
• Maintain high standards of customer service and store presentation.
• Keep fixtures and displays clean, organised and well stocked.
• Replenish stock and ensure products are available and correctly displayed.
• Process transactions and assist with stock processing and deliveries.
• Use in-store systems to support customer enquiries and daily operations.
• Follow health and safety policies at all times.
• Collaborate with colleagues to ensure smooth day-to-day store running.
• Undertake additional duties as required.

Skills

Adaptability

Customer engagement

Teamwork

Organisational skills

Willingness to learn

Job description

JD Sports in the United Kingdom is seeking a Store Colleague to help deliver an outstanding shopping experience. You’ll greet customers, share product knowledge, and keep displays sharp to reflect our high brand standards.

On the shop floor you’ll replenish stock, process transactions, and collaborate with colleagues to meet sales goals while maintaining the store’s presentation and safety standards.