Retail Experience Specialist — with Staff Discount

JD Sports Fashion PLC; Saint Helier; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Staff discount

Personal development opportunities

Job summary

JD Sports Fashion PLC is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor, greet customers, maintain displays, replenish stock and handle transactions. The role emphasizes teamwork, strong service standards and a proactive attitude to help customers find the right products.

You will contribute to high presentation standards, learn new skills, and be part of a fast-paced retail environment that values energy, ideas and personality.

Qualifications

• Ability to adapt communication style to different people.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and task management.
• Ability to work collaboratively and follow procedures.

Responsibilities

• Deliver a welcoming customer experience on the shop floor.
• Identify customer needs and promote suitable products.
• Maintain high standards of customer service and presentation.
• Keep fixtures, displays and stock areas clean and well maintained.
• Replenish stock and ensure products are correctly displayed.
• Process transactions, cash handling and deliveries.
• Use in-store technology to support enquiries and day‑to‑day operations.
• Follow company policies, health and safety requirements.
• Collaborate with colleagues to support daily running of the store.
• Support with additional duties as required.

Skills

Customer focus

Teamwork

Organisational skills

Communication skills

Willingness to learn

Job description

JD Sports Fashion PLC is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor, greet customers, maintain displays, replenish stock and handle transactions. The role emphasizes teamwork, strong service standards and a proactive attitude to help customers find the right products.

You will contribute to high presentation standards, learn new skills, and be part of a fast-paced retail environment that values energy, ideas and personality.