Retail Experience Associate: Service, Display & Stock

JDSports; Thornaby-on-Tees; On-site; GBP 18,000 - 21,000; Full time

Job summary

JDSports is seeking a Store Colleague to deliver a welcoming customer experience and support daily store operations. You will greet customers, maintain displays, replenish stock, and assist with transactions while upholding our high presentation standards.

In a fast-paced retail environment, you’ll work closely with colleagues to achieve team sales objectives, learn new skills, and contribute to a positive store atmosphere that reflects our brand and customer-first approach.

Qualifications

• Strong customer service and communication skills.
• Able to manage tasks and stay organised while assisting customers.

Responsibilities

• Deliver a positive, welcoming experience for customers and provide product information.
• Identify customer needs, suggest products and promote related items to meet sales goals.
• Maintain high standards of customer service and presentation across the shop floor.
• Keep fixtures, displays and stock areas clean, well organised and attractive.
• Replenish stock and ensure products are available and correctly displayed.

Skills

Customer service

Stock replenishment

Cash handling

Teamwork

Communication

Job description

JDSports is seeking a Store Colleague to deliver a welcoming customer experience and support daily store operations. You will greet customers, maintain displays, replenish stock, and assist with transactions while upholding our high presentation standards.

In a fast-paced retail environment, you’ll work closely with colleagues to achieve team sales objectives, learn new skills, and contribute to a positive store atmosphere that reflects our brand and customer-first approach.