Store Experience Associate

JDSports; Aberdeen City; On-site; GBP 18,000 - 23,000; Full time

Job summary

JDSports Store is seeking a Store Colleague to deliver an outstanding customer experience and support daily store operations. You will greet shoppers, keep displays sharp, replenish stock, and uphold high service standards.

In a fast-paced retail environment, you’ll learn new skills, work with a supportive team, and contribute to sales by understanding customer needs and recommending products. You’ll handle transactions and stock processes using in-store technology.

Qualifications

• Adaptability in communication style across people and situations.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and ability to manage tasks.
• Ability to work collaboratively with others.
• Willingness to learn new skills and follow processes.

Responsibilities

• Deliver a positive and welcoming experience for customers and provide product information.
• Identify customer needs, recommend suitable products, and promote complementary items.
• Maintain high standards of customer service throughout shifts.
• Keep the shop floor presentable with clean displays and stocked fixtures.
• Replenish stock and ensure products are visible and correctly displayed.

Skills

Adaptability

Customer engagement

Organisational skills

Teamwork

Willingness to learn

Job description

JDSports Store is seeking a Store Colleague to deliver an outstanding customer experience and support daily store operations. You will greet shoppers, keep displays sharp, replenish stock, and uphold high service standards.

In a fast-paced retail environment, you’ll learn new skills, work with a supportive team, and contribute to sales by understanding customer needs and recommending products. You’ll handle transactions and stock processes using in-store technology.