Retail Elite Security Officer

Mitie

West Kirby

On-site

GBP 17,000 - 24,000

Full time

7 days ago
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Benefits offered by this job

Contracted hours
Annual leave entitlement
Pension and Life insurance schemes
Free uniform supplied
SIA Re-licencing programme
Comprehensive induction and training
Access to Mitie's employee benefits
Apprenticeship schemes
Progression and development-opportunit
All breaks paid

Job summary

Mitie Group is seeking Elite security officers to deliver exceptional customer service while maintaining a highly visible presence, helping to reduce anti-social behaviour and protect staff and customers.

You must hold a current SIA licence and be able to provide a full 5-year history for vetting. The role offers contracted hours, paid breaks, and comprehensive training under Mitie's induction programme.

Qualifications

  • Must hold a current SIA licence.
  • Five-year checkable employment/education history is required to support vetting.

Responsibilities

  • To deliver industry leading customer service
  • To create a safe environment, free from crime and the fear of crime for customer and colleagues
  • To manage anti-social behaviour and build relationships with those that cause this
  • Engage with members of the public by providing a welcoming presence
  • Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service
  • Support the Police and crime partnerships where required to aid with the reduction of crime in store
  • To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Skills

Customer service
Public presence
ASB management
CCTV oversight
De-escalation

Tools

SIA Licence

Job description

Pay rate: £14.98

Various Shifts (to be discussed at interview)

Job Overview:

Mitie is looking for an Elite security officers who can deliver exceptional customer service whilst providing a highly visible presence that reduces the impact of anti-social behaviour upon colleagues and customers.

You must hold a current SIA licence.

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment stopped.

Main duties:
  • To deliver industry leading customer service
  • To create a safe environment, free from crime and the fear of crime for customer and colleagues
  • To manage anti-social behaviour and build relationships with those that cause this
  • Engage with members of the public by providing a welcoming presence
  • Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service
  • Support the Police and crime partnerships where required to aid with the reduction of crime in store
  • To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits to working with Mitie include:
  • Contracted hours
  • Annual leave entitlement
  • Pension and Life insurance schemes
  • Free uniform supplied
  • SIA Re-licencing programme
  • Comprehensive induction and training programme
  • Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
  • Apprenticeship schemes
  • Progression and development opportunities
  • All breaks are paid
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