Retail Security Officer

Mitie Group plc.; Oxford; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Pension and Life insurance

Free uniform supplied

Annual leave entitlement

SIA re-licensing programme

Comprehensive induction and training

Employee benefits (discounts, GP)

Job summary

Mitie Group plc. is recruiting a Retail Security Officer for Sainsbury's in the Oxford area. The role requires delivering excellent customer service with a highly visible security presence to deter anti-social behaviour and ensure a safe environment for customers and colleagues.

You will engage with the public, assist with queries in a friendly manner, and collaborate with police partnerships to reduce crime in-store. A 5-year checkable history is required.

Qualifications

• Full 5-year checkable history (employment/education).

Responsibilities

• Deliver industry leading customer service.
• Create a safe environment free from crime and fear for customers and colleagues.
• Manage anti-social behaviour and build relationships with those who cause it.
• Engage with members of the public with a welcoming presence.
• Assist customers with queries in a friendly, polite manner.
• Support the Police and crime partnerships to aid crime reduction in-store.
• Wear Body Worn CCTV to support crime reduction and safety.

Skills

Customer service

Public interaction

Team collaboration

Presence and vigilance

Job description

Vacancy Reference Number: 106925

Region: R10

Job title: Retail Security Officer for Sainsbury's

Location: Sainsburys Oxford Area

Pay rate: £14.51

Hours: Full time 45 hours PW with possible overtime

Job Overview:

Mitie is looking for an Elite security officers who can deliver exceptional customer service whilst providing a highly visible presence that reduces the impact of anti-social behaviour upon colleagues and customers.

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment stopped.

Main duties:

• To deliver industry leading customer service

• To create a safe environment, free from crime and the fear of crime for customer and colleagues

• To manage anti-social behaviour and build relationships with those that cause this

• Engage with members of the public by providing a welcoming presence

• Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service

• Support the Police and crime partnerships where required to aid with the reduction of crime in store

• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include:

• Contracted hours

• Annual leave entitlement

• Pension and Life insurance schemes

• Free uniform supplied

• SIA Re-licensing programme

• Comprehensive induction and training programme

• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.

• Apprenticeship schemes

• Progression and development opportunities

• All breaks are paid