Retail E-Commerce & Marketing Manager

Quality Service Recruitment Limited; East Midlands; Hybrid; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Hybrid working

Travel opportunities

Competitive salary

Job summary

Quality Service Recruitment Limited is seeking a Retail E-Commerce & Marketing Manager to own the online B2C business for a growing consumer brand. You’ll shape the e-commerce strategy, drive revenue and deliver modern digital marketing to expand the customer base.

You’ll develop social media campaigns, optimise the website and customer journey, collaborate with sales and operations, and report directly to the leadership team. Hybrid working in Chesterfield with occasional travel is available.

Qualifications

• Commercially minded and digitally aware with ideas to grow a brand.
• Experience in e-commerce, D2C or digital marketing roles.
• Ideally 3–7 years of relevant experience with a degree or diploma.

Responsibilities

• Own and develop the B2C e-commerce operation.
• Develop social media, digital marketing and promo campaigns.
• Improve website, online journey and product presentation.
• Identify new customer, product and revenue opportunities.
• Use sales data to spot trends and drive growth.
• Explore new channels, partnerships and ideas.

Skills

E-commerce

Digital marketing

B2C

Data analysis

Campaign management

Social media

Education

Degree or Diploma in Marketing, Business or related field

Tools

Web analytics

Job description

Retail E-Commerce & Marketing Manager

£40,000 £45,000

Chesterfield / Hybrid

This is a newly created opportunity for an E-Commerce & Marketing Manager to take ownership of the online B2C side of an established specialist consumer business going through a major period of change and growth.

The business has recently been acquired by a global organisation and has big plans for its brands. They now need someone who can bring fresh ideas, commercial thinking and a modern digital marketing approach to the business.

This isn't about simply maintaining a website & tinkering with Canva. You'll have the freedom to look at what's there, work out what's working, identify what's outdated and help shape where the business goes next.

THE ROLE

• Own and develop the B2C e-commerce operation
• Develop social media, digital marketing and promotional campaigns
• Improve the website, online customer journey and product presentation
• Identify new customer, product and revenue opportunities
• Use sales and customer data to spot trends and drive growth
• Explore new marketing channels, partnerships and ideas
• Work with external web/digital partners and know the right questions to ask
• Work closely with sales, marketing, customer service and operations

ABOUT YOU

We're looking for someone who is commercially minded, digitally savvy and full of marketing ideas.

You could come from e-commerce, D2C, digital marketing, specialist retail, commercial development or a similar consumer-focused environment.

You’ll ideally have 3 7 years' relevant experience and a degree/diploma, but solid experience and a proven track record will count for more than a qualification.

• Commercial and customer focused
• Comfortable working autonomously
• Confident turning ideas into action
• Curious about digital trends and new ways of growing a brand
• A good communicator who isn't afraid to challenge the status quo

JOB DETAILS

• Retail E-Commerce & Marketing Manager
• £40,000 £45,000
• Chesterfield
• Hybrid working available typically 3 days in the office
• Monday Friday
• Occasional national/international travel and trade shows

WHY THIS ROLE?

This is a genuine opportunity to shape an established brand rather than simply manage one.

You’ll have the autonomy to influence the e-commerce & marketing strategy, modernise the customer experience, develop the brand and test new ideas with the backing of a global organisation behind the business.