Retail E-Commerce & Marketing Manager

Quality Service Recruitment Limited; Chesterfield; Hybrid; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Hybrid working

Trade shows attendance

Job summary

Quality Service Recruitment Limited in Chesterfield is seeking a Retail E-Commerce & Marketing Manager to own the B2C online operation for a specialist consumer business going through change and growth. The role offers hybrid working in Chesterfield with typically 3 days in the office and a £40,000-£45,000 salary.

The business has been acquired by a global organisation and requires someone to bring fresh ideas, commercial thinking and a modern digital marketing approach.

Qualifications

• 3–7 years of relevant experience in e-commerce or digital marketing.
• Degree or diploma preferred, but proven track record counts more.
• Commercially minded and digitally savvy.
• Proactive with strong communication and trend awareness.

Responsibilities

• Own and develop the B2C e-commerce operation.
• Develop social media, digital marketing and campaigns.
• Improve website user journey and product presentation.
• Identify new customer, product and revenue opportunities.
• Collaborate with external partners and internal teams.

Skills

E-commerce

Digital marketing

D2C

Brand growth

Data analysis

Education

Degree or diploma

Tools

Google Analytics

SEO tools

CRM

Job description

Retail E-Commerce & Marketing Manager

£40,000 - £45,000

Chesterfield / Hybrid

This is a newly created opportunity for an E-Commerce & Marketing Manager to take ownership of the online B2C side of an established specialist consumer business going through a major period of change and growth.

The business has recently been acquired by a global organisation and has big plans for it's brands. They now need someone who can bring fresh ideas, commercial thinking and a modern digital markieting approach to the business.

This isn't about simply maintaining a website & tinkering with Canva. You'll have the freedom to look at what's there, work out what's working, identify what's outdated and help shape where the business goes next.

THE ROLE

• Own and develop the B2C e-commerce operation
• Develop social media, digital marketing and promotional campaigns
• Improve the website, online customer journey and product presentation
• Identify new customer, product and revenue opportunities
• Use sales and customer data to spot trends and drive growth
• Explore new marketing channels, partnerships and ideas
• Work with external web/digital partners and know the right questions to ask
• Work closely with sales, marketing, customer service and operations

ABOUT YOU

We're looking for someone who is commercially minded, digitally savvy and full of marketing ideas.

You could come from e-commerce, D2C, digital marketing, specialist retail, commercial development or a similar consumer-focused environment.

You'll ideally have 3-7 years' relevant experience and a degree/diploma, but solid experience and a proven track record will count for more than a qualification.

Most importantly, you'll be:

• Commercial and customer focused
• Comfortable working autonomously
• Confident turning ideas into action
• Curious about digital trends and new ways of growing a brand
• A good communicator who isn't afraid to challenge the status quo

JOB DETAILS

• Retail E-Commerce & Marketing Manager
• £40,000 - £45,000
• Chesterfield
• Hybrid working available - typically 3 days in the office
• Monday - Friday
• Occasional national/international travel and trade shows

WHY THIS ROLE?

This is a genuine opportunity to shape an established brand rather than simply manage one.

You'll have the autonomy to influence the e-commerce & marketing strategy, modernise the customer experience, develop the brand and test new ideas - with the backing of a global organisation behind the business.

If you're an E-Commerce & Marketing Manager looking for a role where you can actually make your mark, we'd like to hear from you