Retail Duty Manager - Lead Shifts & Develop People

Iceland; Warrington; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

15% discount in Iceland and The Food</

28 days holiday (including Bank<br>H</

Christmas vouchers – increasing with</

Refer a Friend scheme.

Christmas saving schemes.

Long service awards.

Healthcare plan.

Grocery Aid.

Career pathways.

Inclusive work environment.

Job summary

Iceland is looking for a committed Duty Manager to join our team in the UK. You will work as a Retail Assistant and receive a £2 per hour supplement for the time you manage shifts, helping drive sales and ensure a smooth customer experience.

In this role you will lead store tasks, support colleagues, and promote an inclusive culture while delivering excellent service and operating within our policies. The position offers a supportive environment and real opportunity for development.

Qualifications

• Experience in retail management or supervisory role preferred.
• Excellent communication with colleagues to deliver tasks.
• Plans and organises shifts using the team.
• Provides balanced feedback to improve performance.
• Leads by example to deliver great store experiences.

Responsibilities

• Lead shift tasks and store operations.
• Ensure excellent customer service and store presentation.
• Collaborate with colleagues to achieve daily goals.
• Promote a positive, inclusive team culture.

Skills

Retail management

Shift planning

Team leadership

Effective communication

Job description

Iceland is looking for a committed Duty Manager to join our team in the UK. You will work as a Retail Assistant and receive a £2 per hour supplement for the time you manage shifts, helping drive sales and ensure a smooth customer experience.

In this role you will lead store tasks, support colleagues, and promote an inclusive culture while delivering excellent service and operating within our policies. The position offers a supportive environment and real opportunity for development.