Retail Customer Service & Store Support Assistant

One Stop; Stoke-on-Trent; On-site; GBP 18,000 - 22,000; Full time

Job summary

A retail store is seeking a Customer Service Assistant to join the team in Stoke-on-Trent. You will play a key role in delivering exemplary customer service while managing store operations, stocking shelves, and ensuring a safe environment. Ideal candidates will be proactive in helping customers and take part in community engagements. Training will be provided to ensure a safe, inclusive atmosphere.

Qualifications

• Must be able to handle customer inquiries with professionalism.
• Ability to work in a fast-paced retail environment.
• Knowledge of safety procedures and policies.

Responsibilities

• Provide excellent customer service and support.
• Stock shelves and maintain store appearance.
• Process payments and assist with checkout.
• Participate in store events and maintain safety.

Skills

Customer service

Communication

Time management

Job description

A retail store is seeking a Customer Service Assistant to join the team in Stoke-on-Trent. You will play a key role in delivering exemplary customer service while managing store operations, stocking shelves, and ensuring a safe environment. Ideal candidates will be proactive in helping customers and take part in community engagements. Training will be provided to ensure a safe, inclusive atmosphere.