Retail Customer Service Specialist (Night Premium)

John Lewis plc; Nottingham; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Night Premium

Job summary

John Lewis plc in Nottingham is seeking a Customer Assistant to deliver outstanding customer service and maintain high shop standards. You’ll assist with till support, stock replenishment and price ticketing, while providing a welcoming shopping experience.

The role includes a Night Premium of £3.75 per hour for hours between 22:00 and 06:00, with £3.75 additional premium for existing Partners on Enhanced Hours. Temporary contract with varied full-time hours across seven days.

Qualifications

• Basic IT literacy.
• Strong communication skills.

Responsibilities

• Deliver engaging and inspirational customer service at every stage of the customer journey.
• Use product knowledge and sales training to drive sales and increase profits for the Partnership.
• Put the customer at the heart of everything you do, understand and resolve queries.

Skills

Basic IT literacy

Strong communication skills

Job description

John Lewis plc in Nottingham is seeking a Customer Assistant to deliver outstanding customer service and maintain high shop standards. You’ll assist with till support, stock replenishment and price ticketing, while providing a welcoming shopping experience.

The role includes a Night Premium of £3.75 per hour for hours between 22:00 and 06:00, with £3.75 additional premium for existing Partners on Enhanced Hours. Temporary contract with varied full-time hours across seven days.