Retail Customer Service Specialist

Confidential; Nottingham; Sur place; GBP 19 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Flexible schedule

Temporary position

Résumé du poste

Confidential in Nottingham is seeking Customer Service Advisors to assist customers with queries and provide helpful solutions in a retail setting. This temporary role supports day-to-day operations and aims for excellent customer satisfaction.

You will respond professionally, handle purchases, returns, exchanges, and complaints, maintain a tidy workspace, and collaborate with colleagues during busy periods. Hourly pay ranges from £13.50 to £15.00 depending on experience.

Qualifications

• Respond to customer queries promptly and politely.
• Provide accurate information about products and services.
• Assist customers with purchases, returns and exchanges.
• Resolve complaints efficiently and effectively.
• Maintain a tidy workspace.
• Collaborate with team members to ensure smooth store operations.

Responsabilités

• Respond to customer queries in a professional and friendly manner.
• Provide accurate information about products and services.
• Assist customers with purchases, returns, and exchanges.
• Resolve customer complaints efficiently and effectively.
• Maintain a tidy and organised workspace.
• Collaborate with team members to ensure smooth store operations.

Connaissances

Strong communication

Interpersonal skills

Customer-focused

Proactive attitude

Attention to detail

Basic numeracy

Team collaboration

Description du poste

Confidential in Nottingham is seeking Customer Service Advisors to assist customers with queries and provide helpful solutions in a retail setting. This temporary role supports day-to-day operations and aims for excellent customer satisfaction.

You will respond professionally, handle purchases, returns, exchanges, and complaints, maintain a tidy workspace, and collaborate with colleagues during busy periods. Hourly pay ranges from £13.50 to £15.00 depending on experience.