Temporary Call Handler

Elizabeth Michael Ltd; Nottingham; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Full training provided

Immediate start opportunities

Friendly and supportive team

Job summary

Elizabeth Michael Ltd is seeking a confident Customer Service Advisor for a Temporary Call Handler position in Nottingham City Centre. You will handle inbound calls, deliver a courteous customer experience and record information accurately in internal systems.

With full training provided and an immediate start, you will join a supportive team and gain valuable experience in a busy contact centre environment. The role is full-time with weekend rotation and weekly pay.

Qualifications

• Experience in customer service or call handling is desirable but not required.
• Strong verbal and written communication skills.
• Professional and confident telephone manner.
• Excellent attention to detail and accurate keyboard skills.
• Ability to multitask and stay calm in a busy environment.

Responsibilities

• Handling inbound calls
• Delivering a professional, friendly and efficient customer experience
• Taking accurate messages and recording important information
• Ensuring all enquiries are handled promptly and effectively
• Updating internal systems accurately and efficiently
• Working as part of a supportive team to maintain service standards

Skills

Customer service

Call handling

Verbal communication

Written communication

Attention to detail

Multitasking

Job description

Temporary Call Handler

Nottingham City Centre
£12.75 per hour
Full-Time | Includes Weekend Working on a Rotational Basis
Immediate Start Available

*Full Training Provided*

Are you a confident communicator with a passion for delivering outstanding customer service? We are looking for enthusiastic and reliable Customer Service Advisors to join a busy and supportive team in Nottingham on a temporary basis, with immediate starts available.

This is a fantastic opportunity to gain valuable customer service experience within a professional contact centre environment, where you will receive full training and ongoing support from day one.

Key Responsibilities:

• Handling inbound calls
• Delivering a professional, friendly and efficient customer experience
• Taking accurate messages and recording important information
• Ensuring all enquiries are handled promptly and effectively
• Updating internal systems accurately and efficiently
• Working as part of a supportive team to maintain excellent service standards

Candidate Requirements:

• Previous customer service or call handling experience is desirable but not essential
• Excellent verbal and written communication skills
• A professional and confident telephone manner
• Strong attention to detail and accurate keyboard skills
• Ability to multitask and remain calm in a busy environment
• Reliable, punctual and committed to delivering high standards
• A positive attitude and willingness to learn

What We Offer:

• Competitive pay rate of £12.75 per hour
• Full training provided
• Immediate start opportunities
• Friendly and supportive team environment
• Valuable experience with a well-established business
• Weekly pay

If you are available immediately and looking for a rewarding customer service role where no two days are the same, we would love to hear from you.